I hate calling my credit card company, the local IRS branch, customer support, etc. because it’s so hard to find a way to actually talk to a person. That’s where the gethuman database comes in, listing all the numbers to shortcut the interface.
For instance, if you want to talk to an actual customer representative at Apple, just press “0” at every prompt. For the Washington Post, just don’t press or say anything! What’s also nice is that the gethuman DB lists the appropriate phone numbers, which is very useful when companies don’t list their customer service #s (cough cough Amazon).